Privacy Policy

RENRISE GLOBAL TECH PVT. LTD. (“RENRISE”, “we”, “us”, or “our”) is committed to protecting the privacy and security of the personal data entrusted to us. We are a global technology and engineering services company headquartered in Noida, India, serving enterprise clients across digital engineering, cloud, data, artificial intelligence, and cybersecurity.

This Privacy Policy describes our practices regarding personal data and applies to information we process as a data controller (or, where applicable, a data fiduciary). It is published in compliance with applicable law, including the Digital Personal Data Protection Act, 2023 (India), the Information Technology Act, 2000 and the rules made thereunder, and, where applicable, the EU/UK General Data Protection Regulation (GDPR).

By accessing our websites or using our products and services, you acknowledge that you have read and understood this Policy.

This Policy applies to personal data we collect:

• through our websites, microsites, and online forms;
• through our products, applications, and platforms;
• when you connect a third-party account (such as Facebook or LinkedIn) to our services;
• in the course of providing services to, or receiving services from, our clients, partners, and suppliers;
• through recruitment, marketing, events, and other business interactions.

Where we process personal data on behalf of a client (for example, while delivering engineering or managed services), we act as a data processor and handle such data strictly in accordance with that client’s instructions and the relevant agreement.

a. Information you provide to us. Name, business and personal contact details (email, phone, address), company name and job title, the contents of enquiries and messages, recruitment information (such as a CV), and any other information you choose to submit through our forms or communications.

b. Information collected automatically. Device and browser type, IP address, operating system, referring URLs, pages viewed, approximate location, and usage patterns, collected through cookies and similar technologies.

c. Information from third parties. Where you interact with us through a third-party platform, or sign in using a social login such as Facebook Login, we may receive limited profile information (for example, name, email address, and profile identifier) as permitted by that platform and the permissions you grant.

We do not knowingly collect sensitive personal data unless it is necessary, you have provided it voluntarily, or we are required to do so by law.

We use personal data for the following purposes:

• to respond to enquiries and provide requested information;
• to deliver, operate, maintain, and improve our products and services;
• to manage client, partner, and supplier relationships;
• to process recruitment applications;
• to send service communications and, where permitted, relevant marketing;
• to personalise and enhance user experience;
• to ensure security, prevent fraud, and protect our rights and those of our users;
• to comply with legal, regulatory, and contractual obligations.

Where the GDPR or comparable law applies, we process personal data on one or more of the following legal bases: your consent; performance of a contract; compliance with a legal obligation; protection of vital interests; or our legitimate interests in operating and growing our business in a manner that does not override your fundamental rights and freedoms. Under the Digital Personal Data Protection Act, 2023, we process personal data with your consent or for legitimate uses permitted under the Act.

We use cookies and similar technologies to operate our websites, remember preferences, analyse traffic, and measure the performance of our content. You can control or disable cookies through your browser settings; however, certain features may not function correctly if cookies are disabled. Where required by law, we obtain consent before placing non-essential cookies.

We do not sell personal data. We may share personal data with:

• service providers and sub-processors (such as hosting, analytics, email, and customer-support providers) acting under contract on our behalf;
• our clients and partners, where necessary to deliver the services you have requested;
• affiliates within the RENRISE group for legitimate business purposes;
• authorities, regulators, or other parties where required by law, legal process, or to protect rights, safety, and security;
• acquirers or successors in connection with a merger, acquisition, or reorganisation, subject to appropriate confidentiality obligations.

As a global organisation, we may transfer and process personal data in countries other than your own, including India. Where we transfer personal data across borders, we implement appropriate safeguards consistent with applicable law, such as contractual protections, to ensure your data remains adequately protected.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, contractual, or reporting requirements. When personal data is no longer required, we securely delete or anonymise it.

We maintain reasonable technical, organisational, and administrative security measures designed to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include access controls, encryption in transit, network protection, and regular security reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Subject to applicable law, you may have the right to access, correct, update, or erase your personal data; to withdraw consent; to object to or restrict certain processing; to request data portability; and to lodge a complaint with a supervisory authority. To exercise these rights, please contact us using the details in the “Grievance Officer & Contact” section below. We will respond within the timelines required by applicable law.

You may request deletion of the personal data we hold about you at any time. To submit a request, email Info@renrise.com with the subject “Data Deletion Request”, or visit our data deletion page.

If you connected to our services using Facebook Login, you can also remove our app from your Facebook account settings, which automatically notifies us to delete the data associated with your Facebook profile. We complete verified deletion requests within 30 days, except where retention is required by law.

Our services may allow you to sign in or connect using third-party platforms such as Facebook. When you do so, we receive only the information you authorise the platform to share with us, such as your name, email address, and profile identifier. We use this information solely to authenticate you, provide the requested functionality, and operate our customer-relationship services.

Your use of these third-party platforms is governed by their own privacy policies and terms. We are not responsible for the privacy practices of third-party platforms. You can review and revoke the permissions you have granted at any time through the relevant platform’s settings.

Our websites and services are intended for business and professional use and are not directed to children. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us and we will take appropriate steps to delete it.

Our websites may contain links to third-party websites and services. We are not responsible for the content or privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal data.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page indicates when it was last revised. We encourage you to review this Policy periodically.

If you have any questions, concerns, or complaints about this Policy or our handling of personal data, please contact our Grievance Officer:

We will acknowledge and address grievances within the timelines prescribed under applicable law.